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Terms & Conditions

Customer Care

Terms and Conditions for Beyond Crust Pte. Ltd.

1. Order Placement:

  • 1.1

    By placing an order through our platform, you agree to these terms and conditions.

  • 1.2

    You must provide accurate and complete information, including your delivery address and contact details. 

  • 1.3

    We reserve the right to refuse or cancel any order for any reason.

  • 1.4

    All prices are displayed in SGD and include [GST/VAT] where applicable.

  • 1.5

    You are responsible for ensuring that the order is received by the correct person at the delivery address.

2. Delivery:

  • 2.1

    We will make every effort to deliver your order within the estimated delivery time, but delivery times are estimates only and may vary.

  • 2.2

    We will not be liable for any delays caused by events beyond our control, such as traffic or weather.

  • 2.3

    We will not be responsible for any damages to the food or beverage during transit. 

  • 2.4

    If you are not available to receive the delivery, we may attempt to contact you or leave the order at a safe location, as per your instructions.

  • 2.5

    We reserve the right to charge a delivery fee, which will be displayed at the time of order placement.

3. Cancellation:

  • 3.1: You may cancel your order before it has been dispatched, but we may charge a cancellation fee.

  • 3.2: Once the order has been dispatched, it cannot be cancelled.

  • 3.3: We may cancel an order if the restaurant is unable to fulfill it, or if there is a problem with the order.

4. Liability:

  • 4.1

    We are not liable for any damages, losses, or injuries arising from the use of our platform or the food or beverage delivered.

  • 4.2

    We are not liable for any allergic reactions or health issues caused by the food or beverage.

  • 4.3

    You are responsible for ensuring that the food or beverage is stored and consumed properly.

5. Privacy:

  • 5.1

    We collect and use your personal information in accordance with our privacy policy.

  • 5.2

    We may share your personal information with third parties, such as the restaurant, for the purpose of fulfilling your order.

6. Governing Law:

  • 6.1: These terms and conditions are governed by the laws of [Jurisdiction].

  • 6.2: Any disputes arising from these terms and conditions will be resolved in the courts of [Jurisdiction]. 

7. Contact Us:

  • 7.1: If you have any questions or concerns about these terms and conditions, please contact us at [Email Address] or [Phone Number].

Privacy & Safety

Data Sharing:

We may share your personal data with third-party service providers, such as payment processors and delivery partners, to enable our services. We will always obtain your consent before sharing your data with third parties, unless otherwise required by law. 

Your Rights:

You have the right to access, correct, or delete your personal data. You can also request a copy of your data or object to its processing. To exercise these rights, please contact us at support@beyondcrust.com

Data Security:

We take data security seriously and implement appropriate measures to protect your personal data from unauthorized access, use, or disclosure. 

Changes to this Privacy Policy:

We may update this privacy policy from time to time. We will notify you of any material changes by posting the updated policy on our website or app. 

Payment Methods

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

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